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Contact us

TCU is here to help answer your questions! We strive to provide customized service no matter where you are, whether you choose to call or send us an email.

Use the contact us form and discover how to bank online with TCU.

Note: Please do not use this form for transaction requests.

Phone: 866-226-5225
Fax: 800-688-6059

Monday to Friday: 7 a.m. to 6 p.m., Central time

Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.

Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."

Fraud or unauthorized transactions on your Debit/HSA Card? Complete a Transaction Dispute Form.

Correspondence (address changes, deposits, payments, etc)

Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920

Written notices of error and requests for information for mortgages

Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920

Thrivent Credit Union Branch – TEMPORARILY CLOSED

For the safety and health of our members, staff and their families, this branch is temporarily closed. Business can still be conducted through our call center at 866-226-5225 (available 24/7), via digital channels such as online banking and mobile banking, and at a local Co-op Shared Branch. Learn more about how to bank with us.

600 Portland Avenue S.
Suite 1200
Minneapolis, MN 55415
Phone: 612-844-4030
Fax: 612-844-4465


Monday to Friday 7:30 a.m. to 5:00 p.m.
Onsite ATM

New Year's Day: January 1
Martin Luther King, Jr. Day: January 20
Good Friday: April 10
Memorial Day: May 25
Independence Day: Observed July 3rd
Labor Day: September 7
Thanksgiving Day: November 26
Christmas Day: December 25

Note: While our Member Service Center will be closed on these dates, we offer 24/7 support to our members.

Contact us

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