Contact us
Overview
TCU is here to help answer your questions. We strive to provide customized service no matter where you are, whether you choose to call or send us an email.
Online
Already bank online with us? Log into online banking to view your accounts, transfer money, pay bills, send us a secure message and much more.
New to online banking?Enroll in online banking or use the contact us form below and discover how to bank online with TCU.
Note: Please do not use this form for transaction requests.
New to online banking?
Note: Please do not use this form for transaction requests.
Phone numbers
Member Service Center
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Call center hours
Monday to Friday: 7 a.m. to 6 p.m., Central time
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.
Find an ATM
You can use your TCU debit card with thousands of ATMs in the MoneyPass, Accel, Mastercard/Cirrus and Alliance One networks, located throughout the U.S. and Puerto Rico. Depending on the account(s) you have — or how often you use an ATM — you may be able to avoid paying most or all usage fees.
ATM locator
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Debit cards
Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."
Fraud or unauthorized transactions on your Debit/HSA Card? Complete aTransaction Dispute Form .
Fraud or unauthorized transactions on your Debit/HSA Card? Complete a
Locations
Correspondence (address changes, deposits, payments, etc)
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Online
Already bank online with us? Log into online banking to view your accounts, transfer money, pay bills, send us a secure message and much more.
New to online banking?Enroll in online banking or use the contact us form below and discover how to bank online with TCU.
Note: Please do not use this form for transaction requests.
New to online banking?
Note: Please do not use this form for transaction requests.
Phone numbers
Member Service Center
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Call center hours
Monday to Friday: 7 a.m. to 6 p.m., Central time
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.
Find an ATM
You can use your TCU debit card with thousands of ATMs in the MoneyPass, Accel, Mastercard/Cirrus and Alliance One networks, located throughout the U.S. and Puerto Rico. Depending on the account(s) you have — or how often you use an ATM — you may be able to avoid paying most or all usage fees.
ATM locator
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Debit cards
Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."
Fraud or unauthorized transactions on your Debit/HSA Card? Complete aTransaction Dispute Form .
Fraud or unauthorized transactions on your Debit/HSA Card? Complete a
Locations
Correspondence (address changes, deposits, payments, etc)
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Thrivent Credit Union will be closed on the following holidays:
- New Year’s Day, observed January 2
- Martin Luther King Jr. Day, January 16
- President’s Day, February 20
- Good Friday, April 7
- Memorial Day, May 29
- Juneteenth, June 19
- Independence Day, July 4
- Labor Day, September 4
- Thanksgiving, November 23
- Christmas Day, December 25
Contact us
* Indicates required field
Privacy & Security Policies – Protecting the privacy of your data is a responsibility we take seriously.
If you are an individual residing in California, you may have rights under the California Consumer Privacy Act of 2018 (CCPA). If applicable, your rights are outlined in theCalifornia Privacy Policy .
If you are an individual residing in California, you may have rights under the California Consumer Privacy Act of 2018 (CCPA). If applicable, your rights are outlined in the