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Overview
TCU is here to help answer your questions. We strive to provide customized service no matter where you are, whether you choose to call or send us an email.
Online
Already bank online with us? Log into online banking to view your accounts, transfer money, pay bills, send us a secure message and much more.
New to online banking?Enroll in online banking or use the contact us form below and discover how to bank online with TCU.
Note: Please do not use this form for transaction requests.
New to online banking?
Note: Please do not use this form for transaction requests.
ThriventCU mobile app
With our exclusive mobile app on your smartphone or tablet, you can deposit checks, transfer funds, pay bills, view balances and transactions, find a surcharge-free ATM, and much more. Check out our digital banking page for more details or download the app to get started.
Download on the App Store
Get it on Google Play
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Phone numbers
Member Service Center
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Call center hours
Monday to Friday: 7 a.m. to 6 p.m., Central Time.
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and on weekends and holidays.
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and on weekends and holidays.
Find an ATM
Use your TCU debit card at thousands of surcharge-free ATMs in the MoneyPass network located throughout the U.S. and Puerto Rico.
Moneypass ATM locator
Surcharge-free ATMs are also available on the
Alliance One network.
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Surcharge-free ATMs are also available on the
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Debit cards
Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."
Fraud or unauthorized transactions on your Debit/HSA Card? Complete aTransaction Dispute Form .
Fraud or unauthorized transactions on your Debit/HSA Card? Complete a
Locations
Correspondence (address changes, deposits, payments, etc)
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Online
Already bank online with us? Log into online banking to view your accounts, transfer money, pay bills, send us a secure message and much more.
New to online banking?Enroll in online banking or use the contact us form below and discover how to bank online with TCU.
Note: Please do not use this form for transaction requests.
New to online banking?
Note: Please do not use this form for transaction requests.
ThriventCU mobile app
With our exclusive mobile app on your smartphone or tablet, you can deposit checks, transfer funds, pay bills, view balances and transactions, find a surcharge-free ATM, and much more. Check out our digital banking page for more details or download the app to get started.
Download on the App Store
Get it on Google Play
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Phone numbers
Member Service Center
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Phone: 866-226-5225
Fax: 800-688-6059
Mortgage Service Center
Phone: 877-636-4003
Call center hours
Monday to Friday: 7 a.m. to 6 p.m., Central Time.
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and on weekends and holidays.
Need help outside of our normal business hours? We offer 24/7 support to our members after hours and on weekends and holidays.
Find an ATM
Use your TCU debit card at thousands of surcharge-free ATMs in the MoneyPass network located throughout the U.S. and Puerto Rico.
Moneypass ATM locator
Surcharge-free ATMs are also available on the
Alliance One network.
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Surcharge-free ATMs are also available on the
Leaving TCU
You are now leaving Thrivent Credit Union's website. Deposit and lending services are offered by Thrivent Credit Union, the marketing name for Thrivent Federal Credit Union, a member-owned not-for-profit financial cooperative that is federally insured by the National Credit Union Administration and doing business in accordance with the Federal Fair Lending Laws. Insurance, securities, investment advisory and trust and investment management accounts and services offered by Thrivent, the marketing name for Thrivent Financial for Lutherans, or its affiliates are not deposits or obligations of Thrivent Federal Credit Union, are not guaranteed by Thrivent Federal Credit Union or any bank, are not insured by the NCUA, FDIC or any other federal government agency, and involve investment risk, including possible loss of the principal amount invested.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Any data or personal information collected by websites other than Thrivent Credit Union (TCU) is not covered by TCU's privacy policy. We recommend you read the privacy policies of those sites as they may be different from TCU's policy.
Debit cards
Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."
Fraud or unauthorized transactions on your Debit/HSA Card? Complete aTransaction Dispute Form .
Fraud or unauthorized transactions on your Debit/HSA Card? Complete a
Locations
Correspondence (address changes, deposits, payments, etc)
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Thrivent Credit Union
PO Box 8920
Appleton, WI 54912-8920
Written notices of error and requests for information for mortgages
Thrivent Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920
Thrivent Credit Union will be closed on the following holidays:
- New Year’s Day, January 1
- Martin Luther King Jr. Day, January 20
- President’s Day, February 17
- Good Friday, April 18
- Memorial Day, May 26
- Juneteenth, June 19
- Independence Day, July 4
- Labor Day, September 1
- Thanksgiving Day, November 27
- Day after Thanksgiving, November 28, Call Center will close at 1p.m. Central time.
- Christmas Eve, December 24, Call Center will close at 1p.m. Central time.
- Christmas Day, December 25
Contact us
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Privacy & Security Policies – Protecting the privacy of your data is a responsibility we take seriously.
If you are an individual residing in California, you may have rights under the California Consumer Privacy Act of 2018 (CCPA). If applicable, your rights are outlined in theCalifornia Privacy Policy .
Online & mobile banking account deletion request
If you are an individual residing in California, you may have rights under the California Consumer Privacy Act of 2018 (CCPA). If applicable, your rights are outlined in the
Online & mobile banking account deletion request
Thrivent Credit Union values your privacy. If you wish to delete your online banking account (the account you use to log in to our online banking system and our mobile app), please complete the form below. Simply select "Online, mobile banking and bill pay" or "Other" and note your online & mobile banking account deletion request in the space provided.
Your information will be reviewed by a TCU team member within 3 business days and your online & mobile banking profile will be deleted. Your accounts will remain active; however, all your online & mobile banking data will be deleted.