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Contact us

TFCU is here to help answer your questions! We strive to provide customized service no matter where you are, whether you choose to call or send us an email.

Use the contact us form and discover how to bank online with TFCU.

Note: Please do not use this form for transaction requests.

Phone: 866-226-5225
Fax: 800-688-6059

Monday to Friday: 7 a.m. to 6 p.m., Central time

Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.

Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."

Fraud or unauthorized transactions on your Debit/HSA Card? Complete a Transaction Dispute Form.

Correspondence (address changes, deposits, payments, etc)

Thrivent Federal Credit Union
PO Box 8920
Appleton, WI 54912-8920

Written notices of error and requests for information for mortgages

Thrivent Federal Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920

Thrivent Federal Credit Union Branch

625 Fourth Avenue S
Suite 200
Minneapolis, MN 55415
Phone: 612-844-4030
Fax: 612-844-4465


Monday to Friday 7:30 a.m. to 5:00 p.m.
Onsite ATM

New Year's Day: January 1
Martin Luther King, Jr. Day: January 21
Good Friday: April 19
Memorial Day: May 27
Independence Day: July 4
Labor Day: September 2
Thanksgiving Day: November 28
Christmas Day: December 25

Note: While our Member Service Center will be closed on these dates, we offer 24/7 support to our members.

Contact us

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By sending this request, I agree that a Thrivent Federal Credit Union representative may call me at the phone number(s) I provided, even though I may be on a Do Not Call Registry and/or it may be a wireless number.