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Contact us

TFCU is here to help answer your questions! We strive to provide customized service no matter where you are, whether you choose to call or send us an email.

Online

Use the contact us form and discover how to bank online with TFCU.

Note: Please do not use this form for transaction requests.

Call us

Phone: 866-226-5225
Fax: 800-688-6059

Call center hours

Monday to Thursday: 7 a.m. to 8 p.m., Central time
Friday: 7 a.m. to 6 p.m., Central time
Saturday: 8 a.m. to 1 p.m., Central time

Debit/HSA Card

Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."

Fraud or unauthorized transactions on your Debit/HSA Card? Complete the Transaction Dispute Form.

Location

Correspondence (address changes, deposits, payments, etc)

Thrivent Federal Credit Union
3600 Commerce Court
Appleton WI 54911-8580

Written notices of error and requests for information for mortgages

Thrivent Federal Credit Union
Attention: Loan Operations
3600 Commerce Court
Appleton WI 54911-8580

Thrivent Federal Credit Union Branch

625 Fourth Avenue S
Suite 200
Minneapolis, MN 55415
Phone: 612-844-4030
Fax: 612-844-4465

Lobby

Monday to Friday 7:30 a.m. to 5:00 p.m.
Onsite ATM

2018 Holidays

New Year's Day: January 1
Martin Luther King, Jr Day: January 15
Good Friday: March 30
Memorial Day: May 28
Independence Day: July 4
Labor Day: September 3
Thanksgiving Day: November 22
Christmas Day: December 25

Contact us

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