Contact us

Use the contact us form and discover how to bank online with TFCU.

Note: Please do not use this form for transaction requests.

Phone: 866-226-5225
Fax: 800-688-6059

Monday to Friday: 7 a.m. to 6 p.m., Central time

Need help outside of our normal business hours? We offer 24/7 support to our members after hours and, on weekends and holidays.

Lost or stolen debit card? Call 866-226-5225 24 hours a day, 7 days a week and say "Debit Card."

Fraud or unauthorized transactions on your Debit/HSA Card? Complete a Transaction Dispute Form.

Correspondence (address changes, deposits, payments, etc)

Thrivent Federal Credit Union
PO Box 8920
Appleton, WI 54912-8920

Written notices of error and requests for information for mortgages

Thrivent Federal Credit Union
Attention: Loan Operations
PO Box 8920
Appleton, WI 54912-8920

Thrivent Federal Credit Union Branch

625 Fourth Avenue S
Suite 200
Minneapolis, MN 55415
Phone: 612-844-4030
Fax: 612-844-4465

Lobby

Monday to Friday 7:30 a.m. to 5:00 p.m.
Onsite ATM

New Year's Day: January 1
Martin Luther King, Jr. Day: January 21
Good Friday: April 19
Memorial Day: May 27
Independence Day: July 4
Labor Day: September 2
Thanksgiving Day: November 28
Christmas Day: December 25

Note: While our Member Service Center will be closed on these dates, we offer 24/7 support to our members.